1. What is the Padelsouq E-Gift Card?
Answer: A digital AED voucher you redeem on padelsouq.com. Choose a value, receive a unique code by email, and apply it at checkout.
2. What values are available for the Padelsouq E-Gift Card?
Answer: AED 100, 200, 300, 400, 500, 600, 700, 800, 900, and 1000.
3. How do I buy and receive the e-gift card?
Answer: Purchase online and receive instant email delivery with the code and instructions. No physical card is shipped. Check spam if the email doesn’t arrive.
4. How do I redeem a Padelsouq E-Gift Card?
Answer: Add items to cart, go to checkout, enter your gift card code in the Gift card or discount code field, and apply it to your order.
5. Where can I use the Padelsouq E-Gift Card?
Answer: It’s valid only on the Padelsouq online store in the UAE (padelsouq.com).
6. Does the Padelsouq E-Gift Card expire?
Answer: Yes. It’s valid for 12 months from the purchase date. The expiry date appears in your confirmation email.
7. Can I use multiple gift cards or combine them with discount codes?
Answer: Yes, you can apply multiple gift cards to one order. Discount codes can be combined unless a promotion states otherwise.
8. Can I spend the e-gift card over multiple orders and check my balance?
Answer: Yes. Any unused balance remains until it’s used or the card expires. Your balance is shown at checkout after you enter the code.
9. What can I buy with the Padelsouq E-Gift Card? Are there exclusions?
Answer: Use it on eligible products like rackets, shoes, balls, and accessories. It can’t be used to buy other gift cards.
10. Can I get a refund or cash back? How are returns handled?
Answer: Gift cards are non-refundable and not redeemable for cash. Returns for items bought with a gift card are credited back to the same gift card; mixed payments are refunded to the gift card first.
